Janet G Qrw

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Verified Buyer
| map-marker Fleming Island, Florida

Never received my order

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Trending Custom - Never received my order
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I am 100% heartbroken. I never received my order even after several emails.

It was a precious gift and now it's too late. I am including the BBB reviews as well. Do not buy from them.

They are thieves. They are liars.

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User's recommendation: Don’t

Tonya G Nkw

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Verified Buyer

Because the company won’t respond to my emails and there is no other way to contact them

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Trending Custom - Because the company won’t respond to my emails and there is no other...
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Trending Custom - Because the company won’t respond to my emails and there is... - Image 4

I ordered a Mothers Day gift for my mother when I received it. The lights was not working so I couldnt leave it with my mother for her to enjoy.

My mother is 80 years old and dying with cancer. I contacted the company via email they responded asked for pictures and a video of the product I sent that in And now no one will even return my emails. Ive emailed them numerous times and no one will answer my emails.

Its sad that company cannot back their product up so now I gave my mom her gift and she got all excited over it then you plug it in and it doesnt work , so I tell her Ill send it back and get a new one and now the company wont even respond to emails so now my mother didnt get a Mothers Day gift that I thought she would actually enjoy for the little bit of time she has left on this earth. Do not order from this company .

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Loss:
$50

Preferred solution: Full refund

User's recommendation: Do not order from this company

Jennifer L Uex

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Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

Order conf

Trending Custom - Order conf
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I placed an order last week on 5/31 and have not been able to receive any updates, This gift was for fathers day and was needing it by friday. I have the order number and screenshot.

When I put in find my order it says email not found or order number. This is my second email an someone please get back w me.

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User's recommendation: I don’t like putting reviews bad on anyone. All I want is my item that was purchased and wanted it back in time before Father’s Day. And correction I thought I ordered on 5/31 and it was 6/4 but I still can’t get access to view my order. Keeps telling me invalid email or order number. I haven’t even gotten a message back from them. I just want either money back or my item. And sucks doesn’t look like I will have by this weekend

Anonymous

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Verified Buyer
| map-marker Chicago, Illinois

Bad packaging

Trending Custom - Bad packaging
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After heavy multiple clicks denying insurance on a coffee mug ordered is it any surprise that they packaged it so shoddily that the mug was shattered and I could see the chips even before I opened the package. Any company that does kit know how to package its own products does not belong in business.

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User's recommendation: Don’t buy from this company!

Lici S Vak

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Verified Reviewer

Trendigcustom is a scam

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I placed my custom Father's Day order a month in advance to avoid tardiness, but it was never processed. I had to cancel because it was going to arrive two weeks after Father's Day.

This caused significant anxiety for my kids, leaving us sad and disappointed. We will never order from Trendingcustom again. They were very dishonest; despite emailing four times, they didn't explain the problem until my fifth email. They made one of the most important days of the year miserable for my family, with no special presents this year.

I hope people see this and believe me.

Unfortunately, I read about others' experiences and thought it was an isolated case. Trendingcustom is a scam!

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Preferred solution: I want a refund , apology and more

User's recommendation: Don’t buy from them

2 comments
Shalada G

Can you please call me at 1-313-329-****

Shalada G
reply icon Replying to comment of Shalada G

I don’t have money on the original card through chime

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Regenia Tqr

Where’s my package

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Very unhappy with this company. I ordered a Mother's Day gift a month ago, tracking said it was supposed to be delivered on the 7th, well it never showed up and now it has an update of just being scanned in California when it's been sitting at the California USPS since April 22nd.

Now all of a sudden it's flying first class and now says it'll be here on the 13th. I was told yesterday I would get 10% off or 40% off a future order (which I'll never buy from them again) so 10% I decided to get back and I have yet to get that back like their avoiding it and that email has disappeared from my inbox saying I would get money back (good thing I screenshot it). I was also told if it wasn't here by Mother's Day to let them know to discuss other options. Each time I reply a new ticket is opened.

Super annoying. Never ordering from them again

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Loss:
$53

Preferred solution: Full refund

Anonymous
map-marker Danville, Indiana

O they don't reach back out to you

I had placed an order and it said that I had a two hour window to cancel that's exactly what I did and all they kept saying was ill get back to you soon but nothing and there's no phone number to reach anyone and now they charged my card anyway do not order from this company not good business

All they keep saying there's no order found

Thank you Tammy Price

Thank you Tammy Priced

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Anonymous

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Verified Buyer
| map-marker Chillicothe, Ohio

I ordered the kissing couple skyview keychains,and I thought they played music because it has play buttons on the backs of them.is there something I'm supposed to do to get them to play or is it just

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Trending Custom - I ordered the kissing couple skyview keychains,and I thought they...
Trending Custom - I ordered the kissing couple skyview keychains,and I thought... - Image 2
Trending Custom - I ordered the kissing couple skyview keychains,and I thought... - Image 3

The keychains I ordered is supposed to play music they even have our personalized song on the backs of them.they had a qr code but don't know if that's got something to do with it or if it was just for looks.i payed 60 dollars cause I thought they played music.what do I do,and do they even have music.i love them,but they should play our personalized song.ty

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User's recommendation: Good quality,just as decribed,but thought they played

Barbara L Yoh

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Verified Reviewer

Product I ordered was wrong

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The ornament I ordered was not the ornament I received. The names were wrong, clothes were wrong, hair color and styles were wrong.

You sent me someone else's ornament.

And the fact you don't have a telephone to call us bad. You need a customer service number people can call, not an email address.

View full review
Loss:
$25
Cons:
  • Ship people the wrong stuff

Preferred solution: Full refund

User's recommendation: Don't order

Rasheem Tpr

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Verified Reviewer
| map-marker Tucson, Arizona

Trying to receive suggtions in how to place a specific order

Trying to get advise as to placing a special order of five window cats, sent one email with no response and hopimg this will receive my answers, otherwise I'll give up in trying to place the order!

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Fuffy M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to change the name on my order

When I placed my order, I typed in my name instead of using grandma. Please make sure to make this change!

Thank you,

Fuffy Marca

PS Im NOT a pissed consumer!

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Preferred solution: Just please make the name change on my order!

Anonymous
map-marker Hesperia, California

Bad ! Can’t even read the names on it and what it says!

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Just got one of my orders and you cant read the names and what it supposed to say! Not even up side down!!!

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User's recommendation: Not good! That it’s

Anonymous
map-marker Doylestown, Pennsylvania

Please add one more cat name to my t-shirt order

I ordered a cat t-shirt from you today and I forgot one cat name!!! Please add the name Boozy to the list of cat names on my t-shirt.

If you cannot do this, please cancel the order and I will re-place the order correctly. PLEASE CONTACT ME AT USA (215) 259-****

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User's recommendation: This is a great company— buy from them!!!!

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Tim B Ukt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Abilene, Texas

My mirror gift for my wife for mother's day was not good

Trending Custom - My mirror gift for my wife for mother's day was not good
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Trending Custom - My mirror gift for my wife for mother's day was not good - Image 3

So I purchased one of you guys mother's day mirrors with my kids on it . My daughter's name was spelled wrong & it also has my son as a young man not a kid . Can some please help me

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Joanne L Yyi

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Verified Reviewer

I’m not sure if you received my order

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Hi I placed an order last week for a key chain for my daughter Jessica Lawrence in North Carolina and Im not sure if you got it, I did put all my credit card information on it and havent been charged yet for it???

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Pros:
  • Love items
  • Love service so far
Cons:
  • Non

Preferred solution: Just need to know if I need to reorder, I don’t want to end up with 2

User's recommendation: Great product’s everything I’ve gotten I love

Amy W Rfv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Paul, Minnesota

Lost shipment

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I bought a gift for a friend on March 4 23, she never got it, USPS said they shipped it back to Trending Custom and I havent heard a word from them, theres no Live agent to talk to and I want a refund ASAP.

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User's recommendation: Beware!!

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